Duke Info: The DukeCard
The DukeCard is an identification card which permits access to facilities and special events, and allows you to purchase a Duke Gym membership at a GREAT rate. Here are some helpful tips and FAQs about your DukeCard.
The Fuqua Partners DukeCard Form
Click the following link to access the Fuqua Partners DukeCard Form: https://survey.oit.duke.edu/ViewsFlash/servlet/viewsflash?cmd=showform&pollid=ADM-MBA%21PartnerCard1011&StudSSN=
*** Please note, this link will only be available during the Orientation period and 1-week DukeCard application window, held during the first week of every term (see dates below).
How do I get my DukeCard?
FOR INCOMING PARTNERS/FIRST TIME CARD REQUESTS
IN TERM 1
- Please complete the Fuqua Partners DukeCard Form (above)- SEE IMPORTANT INSTRUCTIONS BELOW REGARDING ‘HOW TO COMPLETE THE DUKECARD FORM', which can ONLY be completed ONCE. The application will be available beginning August 1, 2010 at 7am EST.
- *** You will need your student's NetID and password to access the form and your student's Unique ID to type in the designated box within the Form.
- All Term 1 2010 forms will be collected on August 22 and your Unique IDs will be processed by Sept. 1 (following completion of all Student DukeCards)
- Your DukeCard will be ready for pick up the week of Sept. 6.
- *** Please wait until you receive an email alerting you that your DukeCard is ready for pick up before going to the DukeCard office.
FOR INCOMING PARTNERS/FIRST TIME CARD REQUESTS
IN TERMS 2-4
After the Term 1 orientation period, there will be a 1-week window each Term during which Partners can complete the Fuqua Partners DukeCard Form (above).
This 1-week window is during the first week of each term (see dates below).
*** You will need your student's NetID and password to access the form and your student's Unique ID to type in the designated box within the Form.
DukeCard request forms will be processed at the end of this weeklong window, and the DukeCards will be available for pickup approximately 2 weeks following.
***Please wait until you receive an email alerting you that your DukeCard is ready for pick up before going to the DukeCard office.
The DukeCard registration windows are:
- Week of November 1 (First week of Term 2)
- Week of January 24 (First week of Term 3)
- Week of March 21 (First week of Term 4)
FOR SECOND YEAR PARTNERS/CARD RENEWAL
For SY partners to renew their cards, they DO NOT need to complete the Fuqua Partners DukeCard Form. Just go directly to the DukeCard office anytime after the expiration date printed on your card and renew it there. You can go anytime 24 hours a day, 7 days a week to renew your card.
Make sure to bring your DukeCard with you and you'll pay only the $5 renewal fee (if you don't bring your card, you'll need to pay the $10 fee for a lost card).
How do I complete the Fuqua Partners DukeCard Form?
- Go to www.fuquapartners.org and click on the Duke/Durham tab.
- Click on 'Duke Card Info' link and scroll down to 'How do I get my Duke Card?'
- Click on the 'Fuqua Partners Duke Card Form' link above and complete the form
- *** You will need your student's NET ID and password to access the form and your student's unique id to type in the designated box within the form
(If you are unsure what these numbers are, please see the FAQ below re: Net IDs and Unique IDs). - Because the Fuqua Partners DukeCard form is a secure (https) survey requiring the student Net ID / password to access, it CAN ONLY BE COMPLETED ONCE. If you make a mistake and hit submit with incorrect or incomplete data, you will NOT be able to submit another Form (it may look like a second one has gone through, but the data will NOT be collected). PLEASE FOLLOW THE INSTRUCTIONS CAREFULLY!
- A Social Security Number is required for your Form to be processed and to receive a DukeCard.
- If you do not have a Social Security Number (SS#) (e.g., International Partners and Foreign Exchange Partners) please type ‘N/A' in the box designated for your SS# to alert Duke that a dummy SS# must be created in order for you to receive.
- If you have a SS#, you MUST provide this in order for your Form to be processed.
- Note, this is a secure (https) survey site and your information will not be shared!
- A middle name is required for your Form to be processed and to receive a DukeCard.
- If you do not have a middle name, please type ‘NMN' in the box designated for middle name to inform Duke that you have no middle name.
- You'll receive an email when you're application has been processed and you're card is ready. (This typically takes 2 weeks). Please wait to go to the DukeCard office until you've received an email alerting you that your DukeCard is ready for pickup.
What is the difference between my student's NetID and Unique ID?
You will need your student's NetID and password to login and access the FuquaPartners DukeCard Form. Your student's NetID is a number/letter combination (for example, abc12).
You will need your student's Unique ID number to type in the designated box within the FuquaPartners DukeCard Form. Your Student's Unique ID number is found on the back of your student's DukeCard and consists of 7 digits.
What is the cost of the DukeCard?
- $5 for new card
- $10 for a lost card
- $5 for renewal of DukeCard when old card is present.
It's my first time getting a DukeCard, what should I bring and where do I go to pick up my DukeCard?
PLEASE bring a photo ID and the funds to cover the cost of your card ($5).
If you plan to join the Gym, please bring money to cover the cost of your membership (see details below under DukeCard Benefits).
If you plan to add FLEX Funds to your DukeCard, please bring money to cover that as well.
FLEX Funds: FLEX Funds can be used to purchase food/drinks at Fuqua, basketball games, Bryan center and are REQUIRED in order to attend paid classes at the gym (e.g., cycling).
*** It is recommended that you get the FLEX option on your card while you're there, even if you don't add money to it initially. This at least gives you the option to add it at a later date.
DukeCard Office Hours FOR NEW CARDS ONLY are Monday-Friday 8am-6pm (so that they can take your photo for the DukeCard).
The DukeCard Office is located in Room 100 in the West Union Building in West Campus, in between the Bryan Center and Duke Chapel. Here's a link to the campus map: http://map.duke.edu.
(This process will be reiterated in the email you'll receive alerting you that your DukeCard is ready for pickup).
How long do I have to pick up my new DukeCard?
Your new DukeCard information and approval expires 1 month after you receive word via email that your DukeCard is ready for pick up at the DukeCard office. Please pick up your DukeCard ASAP after receiving word that it's ready, otherwise your information will expire and you will be unable to receive a DukeCard (the Fuqua Partners DukeCard form can only be completed and processed one time by each individual).
When is the DukeCard office open?
The DukeCard office is open 24 hours a day, 7 days a week for:
- Students to pick up their cards
- Lost cards
- Card renewals (THESE HOURS APPLY TO SY PARTNER CARD RENEWALS!!)
FOR NEW CARDS: The DukeCard Office Hours are Monday-Friday 8am-6pm, because they need to verify your ID, take your photo and create your DukeCard (THESE HOURS APPLY TO FY PARTNERS PICKING UP THEIR FIRST CARD)
Where is the DukeCard office located?
The DukeCard Office is located in Room 100 in the West Union Building in West Campus, in between the Bryan Center and Duke Chapel. Here's a link to the campus map: http://map.duke.edu.
How long is the DukeCard valid?
The DukeCard is good for one year. Their expiration date is printed on the front of your card.
How long does it take to get my DukeCard?
From the time the Fuqua Partners DukeCard Forms are collected (during the 1-week windows noted above), it takes approximately 2 weeks for your card to fully process.
Here is the process:
- The Fuqua Partners DukeCard Form is downloaded at the end of the 1-week window noted above (excluduing Term 1, when we must wait for all incoming students to receive their cards)
- On Monday, Fuqua sends the info to the Unique ID office.
- The Unique ID office assigns each partner a Unique ID and sends the info back to Fuqua.
- Fuqua then sends your info over to the DukeCard Office permitting access to the Fuqua amenities.
- Fuqua then contacts the Fuqua Partners organization
- Fuqua Partners notifies each person when they can go pick up their DukeCard
*** PLEASE WAIT TO GO TO THE DUKECARD OFFICE UNTIL YOU RECEIVE AN EMAIL ALERTING YOU THAT YOUR DUKE CARD IS READY FOR PICKUP.
What are the benefits of my DukeCard?
DUKE SPORTING EVENTS
Enables you to get into Duke sporting events using a student ticket (some venues require an additional ticket)
BUILDING ACCESS
Enables after hours access to the Fuqua building
GYM MEMBERSHIP/ACCESS
Allows you to join the Duke Gym (West and East gyms included)
- You can pay by semester or for the year (Annual Cost = $99)
- $33/semester (Fall Semester: Aug 15 - Dec 31 / Spring Semester: Jan 1 - May 15 / Summer Semester: May 16 - Aug 14)
- Some fitness classes (e.g., cycling) cost $1/class and can ONLY be paid using FLEX Funds (see details above for adding FLEX Funds to your DukeCard).
LIBRARY ACCESS
Provides you access to the main Library at Duke University (Perkins Library) and the library at Fuqua.
- Your DukeCard will be your library card (at Duke's library and Fuqua's library)
- You must go to the library after you receive your DukeCard and set up an account.
PARKING AT DUKE/FUQUA
Allows you to park in "some" gated lots AFTER HOURS (M-F 5pm - 6am, All Day Sat. & Sun.)
Parking privileges with the DukeCard are ALL after hours.
- AFTER HOURS (M-F 5pm - 6am, All Day Sat. & Sun.)
- Fuqua Staff Parking Lot - after hours
- Gym Lot - in front of Wilson Center (with purchase of gym membership)
- Blue Zone
- 2 parking lots on left down the hill from the Wilson Center
Daytime Parking (pay by the hour)
- Byran Center - hourly paid parking
- Visitor lots - hourly paid parking
*** Access to these lots is not permitted the day of some Duke sporting events (i.e. Basketball Games)
For information about parking at Duke, please contact the Duke University Parking and Transportation Services at 919-684-PARK (7275)
I'm married to my Student - Can't I just take my marriage license to the DukeCard office and get my Spouse DukeCard there?
No, DukeCards for all Fuqua Partners must be processed through the Fuqua Partners DukeCard Form in order to receive access to the Fuqua building, Fuqua Parking lots and Fuqua Library.
In addition to access to these important Fuqua amenities, processing through the Fuqua Partners DukeCard Form extends DukeCard access to non-married partners including fiancés, boyfriends and girlfriends (this is a very special and recently instituted privilege unique to Fuqua).
What should I do if I am/going to be employed by Duke University and will get a DukeCard as an employee?
Anyone who is/will be an employee of Duke CAN ONLY RECEIVE ONE CARD AND IT MUST BE THEIR EMPLOYEE DUKECARD. The good news is that it can have multiple access grants (e.g., Fuqua building Fuqua parking, and Fuqua Library can be added).
Those partners should send an email to president@fuquapartners.org once they've received their employee card to get these grants updated. Please provide your full name and Unique ID (noted on the back of your employee DukeCard).
The minor only issue would be that the employee card is not a student/spouse card as "required" for access to some sporting events using student tickets, but this hasn't proved to be an issue in the past.
Who should I contact with questions about the DukeCard?
For questions related to the DukeCard that are not addressed above, please contact president@fuquapartners.org.
DukeCard Office Contact Info, http://dukecard.duke.edu/, (919) 684-5800 (Please use the Fuqua Partners board as the first line for all inquires related to your Fuqua Partners DukeCard. The DukeCard office is responsible for managing DukeCards for ALL OF DUKE and should serve as a last resort for Fuqua Partner inquiries.)